Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how Montalvo Network Hub collects, uses, stores, and protects personal information when you interact with our automotive platform, including through Meta Lead Ads and other customer relationship management (CRM) channels.
1. Information we collect
When you submit a lead form or interact with our platform, we may collect the following information:
- Full name and contact details (phone number, email address).
- Lead form responses, including vehicle or service interests.
- Lead metadata such as the source ad, form ID, page ID, and submission timestamp.
- Communication history, notes, and appointment details.
- Account information if you register as a sales representative, partner, or team member.
2. Meta Lead Ads data
Montalvo Network Hub receives information from Meta Lead Ads when you submit a lead form on Facebook or Instagram. This data may include your name, phone number, email address, and the answers you provide in the lead form. We use this information solely for CRM management, sales follow-up, appointment scheduling, and customer communication.
3. How we use your information
We use the collected information to:
- Manage leads, opportunities, and customer relationships.
- Respond to inquiries and schedule appointments.
- Process sales, financing, and commission records.
- Improve platform features, reporting, and analytics.
- Communicate with you about products, services, and follow-ups.
4. Data sharing and sales
We do not sell your personal information. We only share your information with authorized members of your dealership or organization, and only as needed to perform CRM, sales, and support functions. We may also share data when required by law or to protect our legal rights.
5. Data security
We implement industry-standard security measures, including encryption, row-level access controls, role-based permissions, and secure authentication. Access to personal data is limited to authorized users within your organization.
6. Data retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us at the email below.
8. Contact us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at: